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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

You must be 18 years or older to use this website.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Regale Media DBA SpaceGrinders.com. The collective work includes works that are licensed to Regale Media dba SpaceGrinders.com. Copyright 2013, Regale Media dba SpaceGrinders.com  ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Regale Media dba SpaceGrinders.com or purchasing Regale Media dba SpaceGrinders.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Regale Media dba  SpaceGrinders.com or to purchase Regale Media dba SpaceGrinders.com. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Regale Media dba SpaceGrinders.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of SpaceGrinders.com and Regale Media used in the site are trademarks or registered trademarks of Regale Media.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Regale Media dba SpaceGrinders.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Regale Media dba SpaceGrinders.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Regale Media dba SpaceGrinders.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states and provinces do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Regale Media dba SpaceGrinders.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Regale Media dba SpaceGrinders.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Regale Media dba SpaceGrinders.com product is mistakenly listed at an incorrect price, Regale Media dba SpaceGrinders.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Regale Media dba SpaceGrinders.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Regale Media dba SpaceGrinders.com shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Regale Media dba SpaceGrinders.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indentification and Miscellaneous, shall survive any termination.


Notice
Regale Media dba SpaceGrinders.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Regale Media dba SpaceGrinders.com.


Miscellaneous
All of our products are intended for legal purposes.We do not encourage or promote any such illegal uses nor should the buyer of such products assume such meaning or representation of any of our products. Any party representing the illegal use of any products we offer will be refused service and all orders will be canceled.Buyer assumes full responsibility for the use of such products. Logos, trademarks, names, keywords & branding are not descriptions of uses. Returns must be made within 7 days of receiving your order. Product cannot be returned if used or opened. Refunds will be given as store credit, unless otherwise discussed and determined.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Regale Media dba SpaceGrinders.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Regale Media dba SpaceGrinders.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Regale Media dba SpaceGrinders.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Regale Media dba SpaceGrinders.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Regale Media dba SpaceGrinders.com in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Regale Media dba SpaceGrinders.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Regale Media dba SpaceGrinders.com may link to sites operated by third parties. However, even if the third party is affiliated with Regale Media dba SpaceGrinders.com, Regale Media dba SpaceGrinders.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Regale Media dba SpaceGrinders.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Regale Media dba SpaceGrinders.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Customer service is readily available via email, during regular business hours (Pacific Time, Mon-Fri, 8am-4pm) We will respond to all inquiries within a reasonable time frame.  Customer service is our Number 1 priority and we are here to help and answer your questions.  Please read our Terms and Conditions, Shipping & Returns Page and FAQs before inquiring with customer service.  Customer Service can reached at: support@spacegrinders.com Please be sure to include your Name and Order number to help facilitate a smooth and faster process. 

Shipping
We ship almost daily, Monday - Friday, during regular business hours.  Most orders will typically ship within 24 hours after receiving them (Weekends and Holidays excluded), however sometimes special circumstances arise and shipping may take a day or two longer.  We can ship to almost any address in the world.  All items are Shipped via Canada Post  unless another option is selected.  Please note that there are restrictions on some products, and some products cannot be shipped to international destinations. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Free Shipping Info

North America: 
Orders Shipped using our Free Service (USPS First Class Mail) Est. Delivery 2-9 business days.  Tracking and Insurance now included for all orders over $100! (North America Only).  Orders Under $100 shipped with our Free Service will have no tracking and no insurance.  This is an additional cost that can be added upon checkout ($7).  Regale Media dba Spacegrinders.com is not responsible for lost, stolen or missing packages shipped with our Free service.   Regale Media dba Spacegrinders.com will not give you a refund or credit for lost, stolen or missing packages unless tracking/insurance has been purchased or was included with your order.   Shipping Upgrades can be purchased for faster transit times.

Outside North America:
Orders Shipped using our Free Service (USPS First Class Mail) Estimated Delivery 2-8 weeks, depending on your location in the world.  No Tracking and No Insurance on Free Shipping for orders outside North America.  For orders over $100 we will send the package USPS First Class Mail, no Tracking and No Insurance (Approx 3-4 week delivey).  You can pay to upgrade your shipping at checkout if you want tracking/insurance.  We are not responsible for items lost, stolen or damaged in transit.  If you didn’t upgrade your shipping (purchase a service with tracking or insurance) Regale Media dba Spacegrinders.com will not give you a refund if your package does not arrive.  Once the item is shipped using our Free Service, it is no longer the responsibility of Regale Media dba Spacegrinders.com it is in the hands of the Postal Service. 

International orders may require ID verification.  A copy or scan of the purchasers Drivers Licence and/or Credit Card is required in order to complete the order and have it shipped.  The Address on the ID should match the address the order is being shipped to.  This is done to protect you as our customer and ourselves from potential fraudulent orders and charges.  Please send scan to: support@spacegrinders.com  If you have any questions or concerns please feel free to contact us at the same email address.  Thank you for your understanding of the situation

 Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund. Returns must be in original packaging, unopened and unused.  Items for sale in the clearance section, blowout section or specials section are final sales only, and cannot be returned.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Arrangements must be made with us prior to returning an item.  Please contact customer service at support@spacegrinders.com to make arrangements for returns. We offer store credit, or refunds where applicable on returns.  Items that are returned MAY (depending on circumstances) be subject to a $6 shipping/restocking fee and will be subtracted from the store credit or refund amount.